2 Who We Are

2.1Business model

GRI 2-1

Madrileña Red de Gas S.A.U. (MRG) is a sole-shareholder company engaged in the distribution of natural gas, as well as the distribution and sale of liquefied petroleum gases (LPG) through pipeline networks within the Community of Madrid.

To operate and maintain its gas distribution network, the company relies on various types of facilities.

types of facilities

 

Its activities and facilities fall under the following headings of the National Classification of Economic Activities (CNAE).

CNAE-2009 Description
35.22 Pipeline distribution of gaseous fuels
35.23 Pipeline Gas trade

 

The values of Madrileña Red de Gas are the cornerstone of its organizational culture and are reflected in each of its projects and professional relationships

As in its early days in 2010, Madrileña Red de Gas operates exclusively within Spanish territory, more specifically in the Community of Madrid.

Currently, it operates in 61 municipalities as well as 5 districts of the capital city.

Its central offices are located at Calle Virgilio, No. 2, in the town of Pozuelo de Alarcón. Additionally, it has a warehouse facility at Calle Valdemorillo, No. 60, in Alcorcón.

Purpose

Madrileña Red de Gas strives to meet the energy needs of its customers and users under the highest standards of quality, safety, sustainability, and environmental protection. It ensures efficiency, effectiveness, and productivity in the performance of its business activities, with the aim of delivering maximum profitability and value creation for its shareholders, while providing its workforce with a safe, healthy, and exemplary working environment that fosters a sense of belonging and pride in the brand and promotes both professional and personal development.

Values

The values of Madrileña Red de Gas are the cornerstone of its organizational culture and are reflected in each of its projects and professional relationships.

  • Excededence. Rewarding performance, dedication, and involvement in the business project. It promotes continuous improvement of skills and professional development.
  • Results oriented approach. With business plans and future objectives, managing resources to consolidate its vision and value.
  • Customer orientation. Seeking their highest satisfaction through fulfilling commitments, efficiency, and the provision of excellent service.
  • Integrity. It is guided by integrity, acting with honesty, uprightness, and dignity, demonstrating transparency and commitment to all its stakeholders to build trust within society.
  • Safety. It prioritizes safety across various areas (workplace, industrial, information, and energy). striving for continuous Improvement in accident prevention.
  • Information protection. It is committed to protecting the information of its customers and employees, ensuring the safeguarding of their privacy.

2.2 Key figures

Key figures 2024

2.3Milestones 2024

As a result of the efforts made throughout 2024, Madrileña Red de Gas has achieved significant milestones such as:

  • GRESB rating
    Madrileña Red de Gas leads the GRESB Ranking: the sustainability trust mark that drives its success.
  • Leadership change
    Madrileña Red de Gas changes presidency.
  • Sustainability with a forward looking vision
    Madrileña Red de Gas at the 2024 National Environmental Congress.
  • Recognition
    Madrileña Red de Gas triumphs at the 2024 Corporate Awards with recognition for sustainability and commitment to Net Zero.
  • Turing project
    Madrileña Red de Gas launches the Turing Project, advancing toward a data-driven organization.
  • Methane emissions
    Madrileña Red de Gas expands its Natural Gas Network with the arrival to Casarrubuelos and Miraflores de la
    Sierra.
  • Biomethane
    First connection contract for a production plant to inject biomethane into the Madrileña Red de gas network.
  • Network expansion
    Madrileña Red de Gas expande su red de gas natural con la llegada a Casarrubuelos y Miraflores de la Sierra.
  • Emission reduction
    Madrileña Red de Gas reduces its carbon footprint.
  • Commitment to safety
    The number of workplace accidents at Madrileña Red de Gas is decreasing.
  • Calderín character
    Calderín, the new animated character of Madrileña Red de Gas, is revolutionizing communication about natural gas and renewable gases.
  • Cybersecurity
    Increased collaboration of Madrileña Red de Gas with INCIBE and presence at major industry forums.
  • Work environment
    Increase in employee work environment satisfaction at Madrileña Red de Gas.